How can we help?
Most problems come down to the Instagram account or the Reel that is open. Start here.
Insights not loading?
Make sure Chrome is signed in to the Instagram account that posted the Reel, open that Reel, then click ReelCurve again. If Instagram is limiting requests, ReelCurve pauses briefly — wait a few minutes before retrying.
Billing or cancelling
Manage payment details or cancel a subscription with Stripe, even after uninstalling.
Manage billingShare feedback
Tell us what is missing or what broke. Include the extension version and what you clicked.
Send feedbackPrivate support
For account-specific help and deletion requests, email us. Never send your Instagram password, cookies or card details.
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